Support

Our customer care support is designed to provide you with worry-free maintenance and prompt support of your system. Our Technical Support provides answers to installation, configuration, technical and functional questions related to NEON.

Support features:

Phone, fax and email support
Online "Live Help" support
3-hour response time for phone and email support
Scheduled software maintenance updates
Updated documentation, user manuals

We also provide both on-site, off-site and online training classes to our customers interested in receiving hands-on assistance with NEON. Our on-site training classes are tailored to address the specific needs of each client, with agendas and curriculum prepared for each client.

A relationship with Z2 Systems is more than a typical client/vendor relationship, it is a partnership in the implementation of your solution.